I Report Kwai Family Creation Feature Missing On My Android Account

September 21, 2025 10:30 PM82

For the past 3–4 days, I have been unable to use the family creation feature in the Kwai app. I am using the latest version of the app on my Android device, but the button to create a family has completely disappeared. I updated the app, deleted and reinstalled it, and even restarted my device, yet the issue persists.

I reached out to Kwai customer support, but I have not received any reply. What makes this more frustrating is that people around me who use the same app do not face this problem—so it seems to only affect my account. I request that the family creation feature be reactivated on my account and that this issue be resolved as soon as possible.

Comments

Similar Complaints

Kwai Messages Not Showing on Android

November 5, 2025 11:35 PM79

I use the Kwai app on my Samsung G610F phone, downloaded through the Google Play Store. For about a week now, the messag...

I Face Missing Live Stream Section on Kwai App Account

June 28, 2025 1:36 PM124

When I log into my Kwai app account, I experience a critical issue where the entire Live stream section is missing. Norm...

I Can’t Add My New Phone Number to Kwai Due to Verification Code Issue

March 28, 2025 12:02 PM53

I originally signed up for Kwai with my old phone number, which is now deactivated and completely inaccessible. I want t...

Kwai Messaging Not Showing on Redmi 9A

November 3, 2025 2:24 AM59

Even though I have reinstalled the Kwai app on my Redmi 9A phone since November 1, I still cannot use the messaging feat...