When I log into my Kwai app account, I experience a critical issue where the entire Live stream section is missing. Normally, this section—labeled as "Live"—should appear right when I open the app, showing active live broadcasts. However, for some reason, it has disappeared completely from my account. No live streams are visible anywhere on the app interface.
I first noticed this problem recently when I opened the Kwai app and could not find the Live tab that used to be present on the home screen. I checked the app settings and reinstalled the app, but the issue persists. I even took a screenshot of the app screen to document this technical malfunction and can provide it if needed for troubleshooting.
This situation is highly frustrating because I regularly watch live broadcasts on Kwai and now I am unable to access one of the main features of the app. It negatively impacts my user experience and makes the app incomplete for my intended use.
I kindly request that the Kwai support team investigate my account and restore the missing Live stream section as soon as possible. I expect a clear explanation and a permanent fix for this issue. Please resolve this matter urgently so that I can enjoy using the app without further problems.
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