In August 2023, I purchased four Kumho tires (235/50/19) online. After having them installed, my vehicle began experiencing a serious balance issue. I contacted the seller, who told me that I needed to remove the tires and send them to the importer for inspection.
When I reached out to the importer, they neither directed me to a local authorized dealer nor offered any temporary replacement tires to use while mine were being inspected. Because of this lack of support, I’ve decided that I will never buy tires online again.
I’m also deeply disappointed with Kumho’s poor after-sales service and lack of customer care. From now on, I’ll stay away from the Kumho brand entirely.
I bought four Kumho summer tires in 2024, and ever since they were mounted on my car, I’ve had a persistent balance problem. I thought the rims might be the cause and changed them, but the problem remained. When I tried a different brand of tires, the vibration went away — which means these Kumho ti...
In June 2023, I purchased a set of Kumho Tires summer tires from an authorized dealer. Since I was satisfied with their performance, I later replaced them with Kumho winter tires from the same brand. However, during the seasonal tire change, I was shocked to see that all four of my summer tires wer...
In May 2024, I purchased four Kumho tires. At the time of purchase, I was told that the tires came with a six-month tear guarantee — they even said, “If you scrape or tear it on a curb, bring it back, and we’ll replace it.” However, in the fourth month, one of my tires tore, so I took it back to th...
I purchased Kumho 295/35/21 tires manufactured in May 2023, and all four tires have developed cracks on the inner sidewalls. It’s been barely a year since I bought them, yet they’re already showing serious structural issues. The fact that all four tires cracked in such a short time clearly proves h...
I purchased two Kumho tires (275/35/19 PS91 100Y, 2023 production), and both have developed cracks in the inner bead area—the section that sits on the rim, not exposed to the outside. The cracks are located in a part that isn’t even visible from the exterior. The tire shop where I bought them exami...
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