Kiwi.com Confirmed My Flight Then Canceled It Over Price Change

About two days ago, I purchased a Pegasus flight ticket dated February 6, 2026, through Kiwi.com using my credit card. After completing the purchase, I received a confirmation email stating that my ticket had been approved.

However, when I logged into the system to check in, I was informed that my ticket had not actually been confirmed due to a price change. I was given the option to either receive a refund or pay the price difference to purchase a new ticket. Receiving a confirmation email and then later being told that the ticket was canceled due to a price change has caused me significant inconvenience and completely damaged my trust in the brand.

When I contacted Kiwi.com about the issue, they simply stated that they were sorry, but they did nothing to resolve the situation. I do not accept the cancellation of a ticket that appeared to be confirmed, especially due to a price change after the purchase was completed.

To resolve this issue, I demand that my ticket be honored at the original price I paid at the time of purchase and that my flight proceed accordingly.