I found a reasonably priced ticket on Kiwi.com and purchased it despite the multiple layovers. However, the flights were not connected, and the plane was delayed by 2 hours. This led to further problems, and my second connecting flight was canceled. Out of a total of 4 flights, I requested a cancellation and a refund before the second flight took place. I am seeking compensation for my inconvenience.
We purchased a return ticket from Montenegro to Istanbul through Kiwi.com. While the airline did change the flight time, and the Kiwi app notified us of that, there was absolutely no notification—no email, no message—about the airport change. We unknowingly went to the wrong airport, only to discove...
I chose to buy my flight ticket through Kiwi.com because it was noticeably cheaper than other sites. After I paid, I received an email saying the booking was in the “confirmation process.” A few hours later, I got another email saying the ticket couldn’t be confirmed and that my payment would be ref...
On September 9, 2025, I booked a multi-leg flight through Kiwi.com with Lion Air from Denpasar to Jakarta, then connecting to Mumbai and Istanbul. Unfortunately, I experienced a serious issue with this trip. My first flight, which was scheduled for 1:10 PM, was delayed just 3–4 hours before departu...
I booked a flight through Kiwi.com on October 10th for December but canceled it the very next day, October 11th. Despite the cancellation, their system still shows that the airline is "reviewing the request," and no progress has been made. I’ve sent multiple messages asking for updates, yet none hav...
I purchased a round-trip flight from Ankara to Belgrade with Air Serbia through Kiwi.com, scheduled for October 14–17, and paid ₺5,600 via credit card. On August 12, I was informed that my flight had been canceled, and Kiwi.com stated that the refund would be processed within two months. However, d...
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