Kalos TV Charges Continue After Subscription Cancellation

I own a Kalos TV and had an active subscription that was being billed through a Facebook-related service on this device. I canceled this subscription around September 21, 2026, yet the charges have continued despite the cancellation. After canceling, I was still charged 24.99 USD on September 17, 2026, September 24, 2026, and October 1, 2026, on a weekly basis, as can be seen from my Peoples Bank transaction history. These payments are being taken even though I no longer use the service and believed the subscription was successfully canceled. I request that all payments collected after my cancellation be fully refunded and that these charges be stopped immediately so that no further debits are made from my account. I also ask for clear confirmation that my subscription has been fully terminated in your systems.

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