JCEX tracking shows wrong city location; how can I correct delivery details?

If JCEX tracking shows the wrong city location;

• Contact JCEX customer support via email or website form and explain that your tracking displays an incorrect city
• Provide your order number, tracking number, correct delivery address, wrong city shown, and screenshots of the tracking page

Ask them to;
• Verify the shipping label and routing details
• Correct the delivery city/address in their system
• Confirm whether the parcel has been misrouted and how it will be redirected

If the problem persists;

• Keep all tracking screenshots, order confirmations, and messages
• File a complaint on Xolvie to seek correction, proper delivery, or compensation