5
Resolved

JazzCash Won’t Let Me Access My Account After I Tried to Withdraw Funds

M Azeem
M Azeem
JazzCash
February 2 1:30 AM149

My issue is with the ZS999 game platform regarding an abnormality on my account and a blocked login. I have an account on ZS999 with profile ID 449139024 and profile ID czik7165. On 30/01/2026 at 23:03:59, I requested a withdrawal of 5,000 rupees to my JazzCash account number 03159861947. Shortly after this withdrawal request, my account became abnormal, and I have not been able to log in to the platform for 2 days. My ZS999 account is registered with the number 3075357165 to receive verification codes. At the moment, I cannot access my account at all, so I cannot check the status of my withdrawal, play any games, or manage my balance. I contacted ZS999 customer service, but my problem was not properly collected or handled, and no support agent has joined to solve my issue, so I have not received any clear answer or solution. I urgently request that my accounts with profile IDs 449139024 and czik7165 be reactivated so that I can log in again, and that my 5,000 rupees withdrawal to JazzCash account number 031598619** be processed correctly, or the amount be returned to me if the withdrawal failed. I expect a clear explanation of why my account became abnormal after the withdrawal request and a fast resolution of this problem.

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