Cancellation And Refund Of IQScore.ME Subscription
I am writing to submit a formal complaint regarding unauthorized recurring charges made by IQSCORE to my account. I only completed an online IQ test on your website, and at no stage was it clearly and explicitly stated that this would start a recurring paid subscription. I did not knowingly subscribe to any IQSCORE service or package, and I was not properly informed about any fees, renewal terms or payment obligations. I only became aware of these payments recently while reviewing my bank account, where I saw regular charges to “IQScore.ME”. From 17 April 2026 to 3 August 2026, a total of 16 weekly payments of 16 USD were taken from my account, amounting to 256 USD in total. I am using your service from South Korea, and these charges have been taken without my clear and informed consent. As evidence, I am attaching multiple screenshots from my bank account that clearly show the repeated IQScore.ME charges over this period. I do not accept these payments as authorized. I did not receive transparent information about any subscription, recurring billing or total cost, and therefore I consider these charges to be improper. I request the immediate cancellation of any and all subscriptions that may have been created in connection with my email address 199***@naver.com and/or my payment card, and a full refund of all amounts that have been charged without my explicit and informed consent. If this matter is not resolved promptly, I will seek a chargeback and further assistance through my bank. I kindly ask you to confirm in writing that all subscriptions linked to my details have been cancelled and that a full refund of 256 USD has been processed.


