5
Resolved

Instagram Order No Delivery Issue

Marwa
March 18 7:25 PM126

I placed a wardrobe order through the Instagram page named “Lale Ev Dizayn” and on 04.02.2026 I paid ₺13,500 and sent the payment receipt as requested. The payment was made to the IBAN number TR70 0004 6000 1388 8000 2*** 63 belonging to a person named M*** Y***. After the payment, the seller completely cut off contact with me, did not reply to my messages and then blocked me on Instagram. The product has not been delivered to me and I have not received any information about shipping, production, cancellation or delay. Since I cannot reach the seller in any way and my product has not been delivered despite full payment, I think I have been defrauded. I request that this incident be examined, the necessary actions be taken against the seller and that the ₺13,500 I paid be refunded to me.

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