InShot App Took My $2 but the Feature Never Worked

Last night, I paid $2 through Google Play for an object removal app developed by InShot Inc. When I tried to create a video using the app, the process progresses to about 50% and then fails with an error, preventing completion. As a result, I was unable to use the feature I paid for at all.

Without taking any additional steps, I wanted to report this issue directly through a consumer complaint platform. Since I did not receive the service I paid for, I request that the $2 charged for this service be refunded to me as soon as possible and without delay.
If the company would like to contact me to speed up the process, they can reach me at 0551*19.