IKEA Ingatorp Table Missing Parts Not Delivered

IKEA Ingatorp Table Missing Parts Not Delivered
IKEA Ingatorp Table Missing Parts Not Delivered
IKEA Ingatorp Table Missing Parts Not Delivered
IKEA Ingatorp Table Missing Parts Not Delivered
July 6, 2023 12:26 AM27

I am very disappointed with my shopping experience at IKEA Bayrampasa. On June 11, 2023, I bought an Ingatorp table and paid an extra 1230 TL for IKEA's delivery service to have it delivered to Aydin, where I live. Borusan Logistics was given the product for delivery. The item arrived at Borusan Logistics' Aydin distribution center on June 16. When the delivery did not arrive at my address, I went to the distribution center on June 20 to pick up the item, but I refused to accept it because it was missing parts. I contacted IKEA customer service right away to report the problem. Despite making multiple follow-up requests in the days that followed, I received no response. Finally, the logistics company attempted to deliver the incomplete product to me on July 5. I contacted customer service once more but received the same unsatisfactory responses. This ordeal has lasted nearly a month, and I am still without my table. It's unclear that IKEA, despite charging me 1230 TL, has been unable to resolve such a simple issue. I'm waiting for a solution to my problem with bated breath.

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