IKEA Pax Cabinet Color Change Request Denied Yet No Delivery Still

while creating the products in my order with the order number: 253309517, unfortunately, I bought the color I did not want due to the wrong information of the employee in the pax cabinet department. As of today, the product has not yet arrived. I also paid the shipping and INSTALLATION fee. They said it will be delivered on June 1, 2023. I went to Bornova branch 2 times to change the color of the product. In the first, they said that I had to return the entire order for product exchange and that I had to take it again, but it was said that we can't return it at the moment. We were told to return it tomorrow. I went again today and they said that the prices of the products have been updated and if I return them, I can buy them again at higher prices. First of all, because the store employee did not present their color preferences, and then the return personnel said to go today, come tomorrow, what business ethics do you have to pay more for the same goods? I WANT MY LIABILITY TO BE REMOVED. (I will receive the product within this week. There is 1 week until the assembly team arrives. In this process, I want to replace this product with a color equivalent of the same price. THIS IS THE SITUATION.