1

2021 Hyundai Elantra Style Comfort Model Lacks Rear Speakers

August 12, 2024 4:35 PM32

I own a 2021 Hyundai Elantra Style Comfort model and have been using it for two years. However, yesterday, prompted by my 12-year-old son, I realized that a car worth ₺1 million does not have rear speakers. I was genuinely shocked to discover this in today's age.
I can't help but wonder where Hyundai is headed with such a decision. This has left a negative impression on me, and I am at a loss for words. I doubt I will recommend a brand that makes such meticulous calculations.

August 12, 2024 5:23 PM (48 minutes after complaint)

Dear Valued Customer, First of all, thank you very much for choosing Hyundai. Our goal is to turn the process you are experiencing into satisfaction as soon as possible. A Customer Relations Representative from our Customer Relations Department will contact you regarding your application. You can convey all kinds of information, suggestions, thanks, documents, and solution requests related to our products and services to the Hyundai Authorized Dealer and Service where you received service, through the Customer Relations Managers working at Hyundai Plazas. If you would like to share your opinions and requests with Hyundai Headquarters, you can reach our customer relations experts via the Hyundai Consultation Line between 08:00-18:00 on weekdays; outside of working hours and on weekends, you can leave a voice message on our consultation line. You will be contacted on the first business day following your voice message. You can also reach the Customer Relations Department via the Contact Form under the "Contact Us" Menu. We thank all our customers who share their opinions and suggestions with us for their trust in our brand. Hyundai Customer Relations

İlker
August 22, 2024 8:17 PM

Yes, I was contacted, but I was not given a satisfactory answer or solution proposal. The response was: vehicle equipment may vary 🙃

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