We recently purchased several Huawei Watch GT 4 models in green, blue, and black colors. The company heavily promoted the watches as having sapphire crystal displays that are supposedly scratch-resistant.
However, despite these claims, the glass scratches very easily with normal use.
This is extremely disappointing, considering Huawei marketed this product as having premium, scratch-proof materials. To make matters worse, when we approached them about the issue, we were told that replacing the scratched glass would cost ₺3500.
Huawei GT smartwatches have turned out to be a huge disappointment. It's truly frustrating to see a brand that calls itself a "world leader" show such poor product quality and after-sales support.
I bought a Huawei Watch GT 3 Active model for ₺3,899 on September 2, 2023, from N11. Only two months passed before the screen's glass cracked. Allow me to clarify, there are no problems with the display or touch features; only the glass on top needs attention. But Huawei's customer service asked for...
Five months ago, I bought the Huawei Watch GT 3 Elegant 42mm smartwatch at Media Markt as a gift for my wife. Unfortunately, it didn't work out well and I regret my choice. When I first bought the watch, there was a tiny scratch on the part where the watch connected to the case. As time went on, the...
I bought a Huawei Watch GT 4 41mm for my wife on November 25, 2023. Within 6 months, we had to send it for warranty repairs 5 times to the KVK Authorized Service in Izmir. Initially, the screen turned white and the touch function stopped working. After the first repair, the touch function failed ag...
I bought my wife a Huawei Watch GT3 Elegant smartwatch, but it turned out to be too fragile and sensitive to be used as a regular wristwatch. It stopped working in a very short time. But the authorized service said it was a 'user error' because the watch had a small crack, so the warranty didn't cov...
I have been using my Huawei Watch GT 2 Pro for three years, and although my warranty has expired, I expect better durability from a premium smartwatch. The screen has become loose despite the fact that the glass is advertised as shatterproof and impact-resistant. I can confirm that my watch has neve...
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