I bought a Huawei Watch GT 3 Active model for ₺3,899 on September 2, 2023, from N11. Only two months passed before the screen's glass cracked. Allow me to clarify, there are no problems with the display or touch features; only the glass on top needs attention. But Huawei's customer service asked for ₺5,345.66 along with labor costs to replace the glass. The company is not very helpful at all. Charging such high prices for watches and then adding such expensive fees for spare parts is not fair. I highly recommend thinking twice before making another purchase from this brand.
I purchased a Huawei Fit 2 watch six months ago and began experiencing troubles with the microphone. I could hear the other person, but they didn't hear me. So I sent my watch to an authorised service centre for repair. I received a message today telling that I need to pay ₺7700 for the repair. Othe...
We recently purchased several Huawei Watch GT 4 models in green, blue, and black colors. The company heavily promoted the watches as having sapphire crystal displays that are supposedly scratch-resistant. However, despite these claims, the glass scratches very easily with normal use. This is extrem...
I bought a Huawei Watch GT 4 41mm for my wife on November 25, 2023. Within 6 months, we had to send it for warranty repairs 5 times to the KVK Authorized Service in Izmir. Initially, the screen turned white and the touch function stopped working. After the first repair, the touch function failed ag...
My Huawei GT-3 Pro smart watch, which I purchased in August 2022, malfunctioned after going in and out of the pool twice in a row. In the first case of malfunction, the company delivered my watch saying that the main board was replaced and that the repair was done under warranty. 5 days later, I wen...
I purchased a Huawei FIT2 smartwatch, and before its warranty expired, it stopped charging. Upon sending it for repair, the service center claimed "user error" and demanded an outrageous ₺7300 service fee, citing scratches on the screen as justification. However, I sent it for repair due to charging...
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