From the very beginning, my Huawei D16 i9 laptop had a defect in its assembly. I reached out to the service department right away, and they asked me to send it in. Seems like there's a problem with the service team as they keep returning it, insisting there are no issues, even though there are obvious gaps and misalignments that I can clearly see. I'm gonna send it back and get my money back. I ain't ever buying from them again.
I bought the Huawei D16 (2024) laptop in September and was shocked to discover a visible crack on the top-right corner of the screen bezel the moment I unboxed it. Unfortunately, I couldn’t send it to service right away because I needed to use it regularly for my studies. When I spoke with customer ...
I purchased the Huawei D15 with an i7 processor, expecting top-tier performance. Unfortunately, from day one, I’ve been dealing with a recurring technical issue that has made owning this laptop incredibly frustrating. Initially, I thought the problem might be related to updates, so I didn’t raise a ...
I purchased a Huawei MateBook D 16 laptop and have been using it for about a year. In December 2024, I noticed cracks forming on the upper edges of the screen frame on both sides. Concerned whether this was a manufacturing defect, I contacted Huawei customer support and sent photos via email. They d...
I bought a Huawei Matebook D16 2024 with an i9-13900H, 16GB RAM, and 1TB storage. In less than a month, it stopped working. The service center told me that the device is waiting for a part, which will take 17 days to arrive. They said this rudely, adding that 17 days is just an estimate and it could...
I bought a Huawei Matebook D 16 laptop and have been using it for a year. In December 2024, I noticed cracks on both sides of the top edge of the screen frame. Unsure if this was part of the original design, I contacted Huawei customer service and sent photos via email. They asked me to send it to t...
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