Hornet App Not Working on Samsung S Series

I am unable to log in to the Hornet app on my Samsung S Series phone. Since last night, the app has not opened at all when I tap on it, and I am unable to access my account.

So far, I have not tried troubleshooting steps such as uninstalling and reinstalling the app, restarting my phone, or trying to access my account from another device. However, because the app suddenly stopped opening, I cannot access the information or conversations stored in my account.

I want my access to my Hornet account to be restored and for this issue with the app to be investigated and permanently resolved.