I recently saw an advertisement for Hint on Instagram and purchased only a soulmate sketch for approximately $1 through the ad link. I did not subscribe to any service or authorize any further payments. However, on 26/05/26, an amount of around $49 was unexpectedly deducted from my Commonwealth Bank account without my consent. At no point was I clearly informed that I was entering into a recurring subscription or agreeing to a higher payment. I consider this $49 charge to be unauthorized, as I intended to pay only for the one‑time soulmate sketch. I request that the $49 amount be fully refunded to my account and that any existing or hidden subscription or recurring payment related to this transaction be immediately identified and cancelled so that no further charges are made to my card. I also expect clear written confirmation once the refund is processed and the subscription, if any, has been cancelled.
I am writing to report an unauthorized charge related to a Soulmate subscription by Hint America Inc and to request a full refund and cancellation of any associated subscription. On April 20th, 2026 at around 4:37 am, an amount of $29.99 USD was withdrawn from my bank account for a Soulmate subscrip...
I am writing to report an unauthorized charge made by HintApp and to request a full refund. On March 30th, my account was billed 44.99 CAD under the description “HINT APP L6800 4029357733 DE,” even though I did not authorize any such subscription or transaction. Previously, I only authorized a singl...
I am writing regarding an unauthorized charge made by Hint.app to my credit card. On December 13th, 2025, an amount of 44.99 CAD was taken from my credit card for what appears to be an automatic subscription, even though I had only agreed to pay 1 CAD for a single sketch. I was never informed about ...
I made a one-time payment of only €0.50 in the Hint App for a simple analysis ad, and I did not start any membership or subscription. Despite this, this morning I noticed that €29.99 (which appears as $51 in my statement) was withdrawn from my card without my knowledge or approval. The transaction a...
On November 25, 2025, I purchased a “Soulmate Drawing” through the Hint App on my Android phone, and the stated fee for this service was charged to my account. However, after this transaction, even though I did not give any subscription approval and did not agree to any ongoing commitment, additiona...
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