HeyCash Reward Not Credited After Completing World Tour Merge Level 64

Hello, I am writing to report an issue with a missing reward in HeyCash. A few days ago, on the 13th (time not remembered), I completed Level 64 in the mobile game “World Tour Merge” as required by the HeyCash offer, but the reward has still not been credited to my HeyCash account. My registered email address on the platform is pamy0***@gmail.com. I previously contacted your support and Demi asked me to wait 72 hours for the tracking to update. This 72‑hour period has now fully passed, yet my balance still shows no reward for this completed offer. I have attached multiple screenshots that clearly show my progress in the game and the offer details. I kindly request that you manually review my account and the tracking for this offer, and credit the missing reward corresponding to the completion of Level 64 in “World Tour Merge” to my HeyCash account. Thank you in advance for your assistance.