My order, expected on November 26, has yet to be delivered. For the last three days, the staff at Hepsijet have postponed my shipment, offering a range of excuses. They stated that the system was indicating red and not switching to green, which led to my package being deliberately marked for return. This situation is truly perplexing and completely unacceptable. I bought this product hoping for a prompt delivery, but I find myself waiting without any clear updates. It’s really disappointing to feel ignored while my order is being poorly managed. I respectfully urge prompt action to address this issue and guarantee that my order is delivered without any additional delays. Order number: 460 861 921 1.
My package with tracking number sps1252234, shipped via Hepsijet, was supposed to be delivered to my address on October 4. However, the delivery was not made, and since I was going to be at a different address, I requested an address change. Despite this, my package was marked as “undeliverable” and...
I purchased a product from Hepsiburada on July 16, 2024. The item was handed over to Hepsijet on July 17, 2024, and was scheduled for delivery on July 18, 2024. However, it has now been over six days past the expected delivery date, and I still have not received my package. Despite making two phone ...
The product I purchased from FLO on October 10, 2025, with shipment number 2451331703, was delivered to the Hepsijet Kemalpaşa branch on October 11, 2025, yet it still hasn’t been delivered to me or dispatched for delivery. The company’s name may be “Jet,” but its operations move at a turtle’s pace....
I placed an order relying on Hepsijet’s guarantee of next-day delivery, but two days have gone by, and my package is still missing. We are currently on the third day without any clear updates. Whenever I reach out to customer support, the replies I get are unclear and fail to provide any actual solu...
I sent the Letoon lace-up boots I purchased from Hepsiburada back with Hepsijet Cargo on 20.11.2025 for a return/exchange because the size did not fit. However, as of 26.11.2025, the product still has not reached the seller and my return process has not progressed. Despite the route is one day apart...
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