Brand Overview: Healing Harbors
Healing Harbors is a wellness and hemp-care company based in Maine that produces handcrafted cannabinoid-infused products for people and pets. The brand was founded in 2016 by U.S. Coast Guard veteran Stacy Moore along with co-founder Ashley Lenz. Operating as a veteran-founded and women-owned small business, the company aims to offer natural, high-quality self-care alternatives.
Contact Info
Customer Support Email: [email protected]
Phone Number: 1-833-825-3223
Industry and Operations
Healing Harbors operates within the CBD, holistic wellness, and pet care industries. The company formulates and manufactures hemp extract products made from Maine-grown hemp, offering both full-spectrum and THC-free variations. Its business model centers on direct-to-consumer online sales, complemented by availability at select regional retail locations.
The company provides several main product categories:
- Topical Care: CBD and CBG body butters, restorative bath soaks, coffee scrubs, massage oils, and soaps.
- Tinctures and Oils: Daily Defense full-plant hemp oils and THC-free isolate oils in varying concentrations.
- Capsules and Softgels: High-strength CBD softgels and daily ingestible capsules.
- Edibles: Infused fruit jellies combining CBD and CBG formulations.
- Pet Care: Daily defense drops infused in salmon or MCT coconut oil, as well as formulated CBD pet treats for dogs and cats.
User Sentiment
User feedback for Healing Harbors is largely favorable across review channels, with customers frequently mentioning responsive service and high standards for ingredients. Nevertheless, some consumers have expressed concerns or encountered drawbacks related to their purchases.
- Varying Efficacy: Some users note that specific items, such as oils aimed at improving sleep patterns or easing physical discomfort, did not produce the intended personal results.
- Phone Support Callback Requirement: Calling customer support generally connects to a voicemail system where customers must leave a message and await a callback rather than reaching an instant representative.
- Price Considerations: Several buyers find the ongoing cost of daily supplements, especially higher-potency tinctures and specialty topicals, to be on the higher end of the market.
- Natural Flavor and Scent: Occasional feedback mentions that the natural, grassy taste of full-spectrum unflavored oils or specific aromatic topical ingredients may not suit every user.
- Shipping Transit Times: A small number of customer inquiries relate to carrier delivery delays or tracking updates during peak order intervals.
Share Your Experience
If you’ve experienced issues with Healing Harbors, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.