Hardee’s charged me for a failed app order—how can I get a refund?

Hardee’s says a failed app order should not result in a completed charge; what may appear instead is a temporary authorization hold that should drop off according to your bank’s policy.

If the amount has actually posted to your account rather than remaining pending, contact Hardee’s Guest Relations through its official contact form and provide the order number, charge amount, date, payment method, and screenshot of the failed order.

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.