On May 30, 2023, I took my vehicle to the dealership to have a set of Hankook Ventus Prime4 summer tires installed. After only 40 days of use, the right front tire had developed a bulge. Driving in the city is the primary reason I own a vehicle. However, despite being in an earthquake-prone area, the city I am currently in is not listed as a dealership location on your list. I've dialed your customer service number several times and waited for what feels like an eternity to be connected to a representative. Is your customer service department staffed by a single person? No one answered the phone when I called. I am requesting that my problem be addressed and resolved as soon as possible.
I purchased my 2024 Hyundai i20 Elite from the Hyundai Akbak dealership about 13 months ago. The car came equipped with Hankook Ventus Prime3 tires, and since day one, their road grip has been almost nonexistent. I have been driving for 39 years and have never experienced such poor tire performance ...
I purchased Hankook Ventus V2 Concept2 tires on November 28, 2023. One of the tires had a defect in manufacturing and burst after only 70 km (5 hours of use). I found myself stuck on the side of the road. I reached out to the seller and initiated the 3-week warranty procedure. In the end, it was de...
We bought a Hankook tire just one month ago, and after driving less than 2000 km, it developed a bulge. We contacted the company via phone and email to report the issue, and they promised to get back to us quickly. However, there has been no response, and we can't seem to reach anyone for help. It’s...
I purchased my Hyundai i10 in July 2023, but I only started driving it in April 2024. Despite always having the car serviced at an authorized Hyundai service center, I was recently informed that all four Hankook tires on my vehicle are damaged — the steel cords have broken, making them unsafe and un...
In November 2023, I purchased a brand-new Hyundai i20 in Diyarbakır. On 22/09/2025, a bulge appeared on the front left Hankook Kinergy 2 K435 tire that originally came with the car. The vehicle has only 23,000 km, and this is the first time I have encountered such a problem. As someone who previousl...
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