GuruDocs charged me after trial without warning, how can I get refund?

If GuruDocs charged you after a trial without warning,

• Stop further charges immediately;

– Log in → Account → Cancel subscription
– Or contact support: [email protected]

– Block recurring payments via your bank if cancellation fails

• Important:
– Trials usually auto-convert into subscriptions
– You must cancel at least 24 hours before trial ends to avoid charges

Check transaction details;

• Verify:
– Trial start date vs. charge date
– Amount charged (often monthly subscription)
– If multiple charges occurred

Gather evidence;

• Collect:
– Bank/card statements
– Screenshot of trial offer page
– Emails (or lack of clear subscription notice)
– Cancellation attempts (if any)

Request a refund;

• Contact:
– GuruDocs support (email or website)

• Write:
– “I signed up for a trial but was charged without clear notice. Cancel my subscription and refund all unauthorized charges.”

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.