While I was asleep at night, ₺746.10 was withdrawn from my card by Google Play. I am a citizen of Azerbaijan, and 33 manats were withdrawn. I did not authorize this transaction, and I have no idea what it was for. Despite exercising my right to dispute the transaction, the money has still not been returned to my account. I even checked all my subscriptions and recent purchases, but nothing matches this charge. If you are seeing this message, I kindly request that my money be refunded through your services. When I click the “Report a problem” button, it says the review is complete, but the money still hasn’t been credited back to my account.
Almost 710.46 TL was withdrawn from my card by Google Play, which is 33 manat as an Azerbaijani citizen, and there is still no news about my money, it has not been credited to my card and has not arrived. Even though I requested a refund, my refund has still not been processed. Please refund my money, otherwise I will take necessary action. There are 4 refund requests under review and still no result.
A withdrawal was made from my Ziraat Bank Genç Card (debit card)! My virtual card is the only one registered in my Google subscriptions, so unauthorized withdrawals shouldn't happen. I regularly check my subscriptions and know exactly what I'm subscribed to. I will attach a screenshot of my transact...
I was shocked to discover that ₺6,700 was withdrawn from my account for PUBG Mobile purchases—and I never authorized any of it. I don’t even have the app installed on my current phone. I suspect that someone may have accessed my old account through a device I sold, and used my saved information to m...
Despite canceling my BetterMe subscription, ₺350 was withdrawn from my account today—completely without my permission. I tried logging into the app to check the subscription status, but I can’t even access my account. It won’t let me log in, and when I request a password reset email, nothing arrives...
In September, a charge of ₺444.89 was reflected on my account through Paycell for a video application with no visible name on the Google Play Store. However, no such purchase appears in the store or in my payment history. The fee only shows up on my Paycell bill, and I have the receipt as proof. I f...
I have never used the BetterMe app, yet since April, my credit card has been charged twice every month through Google Play Store — ₺420 and ₺320 — totaling about ₺740 per month. So far, I have been charged approximately ₺3,600 without my consent. I attempted to cancel the subscription, but no releva...
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