Even though PUBG Mobile was not installed on my phone, I did not make any purchases, and I had no subscription, a total of ₺11,590 was withdrawn from my card between 10.04.25 and 20.04.25 without 3D verification and without any SMS notification sent to my phone. Since these were not my transactions, it appears the game automatically withdrew money from my card for no reason. I double-checked all transaction logs and none of them were authorized by me. This money was taken from my account without my consent, and the charges do not belong to me. I want the full amount refunded immediately. If this is not resolved, I will file a formal complaint.
Between April 10 and April 20, 2025, a total of 11,590₺ was withdrawn from my card by PUBG Mobile—even though I don’t even have the game installed on my phone. I’ve never made a single purchase, I’m not subscribed to anything, and most shockingly, these transactions were processed without 3D Secure ...
I play PUBG Mobile, but I have neither a subscription nor a membership with the game. Despite this, unauthorized charges of ₺774.99 were made through mobile payment without my consent. I have no idea where this money went, and the game provided no explanation or notification about the charges. This...
In my August mobile bill, I noticed an additional charge of ₺1,753 listed under “Pugg Mobil.” I never authorized this transaction, nor was I even aware it had occurred. When I contacted my mobile operator’s customer service to dispute the charge, they claimed that I had personally approved it. This ...
I was charged a total of ₺1649 for three separate transactions by PUBG Mobile, an app I have never used or downloaded. When I contacted the necessary parties, they claimed I had approved the charges, which is completely untrue. I did not authorize any payments or provide any confirmation for these t...
I was shocked to discover that ₺6,700 was withdrawn from my account for PUBG Mobile purchases—and I never authorized any of it. I don’t even have the app installed on my current phone. I suspect that someone may have accessed my old account through a device I sold, and used my saved information to m...
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