Geosite took a subscription fee, how can I request a refund?

If Geosite took a subscription fee,

Review your billing details first;

• Check:
– Billing history
– Subscription status
– Renewal date
– Payment receipts

• Look for:
– Automatic renewal charges
– Trial-to-paid conversion
– Duplicate subscriptions
– Unexpected billing

Gather evidence;

• Save copies of:
– Payment receipts
– Billing statements
– Subscription details
– Cancellation requests (if applicable)

• Keep:
– Transaction ID
– Bank or card statements
– Account emails
– Support conversations

Verify your subscription;

• Confirm:
– Whether the charge matches your selected plan
– Whether the subscription was canceled before renewal
– That no additional account was billed

Contact Geosite support;

• Request:
– A detailed explanation of the subscription charge
– Confirmation of your subscription status
– A refund if the charge was unauthorized or made after a valid cancellation
– Immediate cancellation of future recurring payments, if requested

If support remains unresponsive, posting on Xolvie can help apply public pressure.