USDT Transfer Not Appearing in Gate.io Stop Account

I sent USDT to my Gate.io account, but it’s not showing up in my stop account. I’ve been copy-pasting the address and following the instructions, but nothing works. I’ve spoken with several customer service representatives who told me to try different devices or wait an hour and try again, but it’s still not working. I’ve been struggling with this issue since 9 PM last night. Transferring between TR and global accounts shouldn’t be this difficult. I need a solution immediately.