I made a test deposit to my Gate.io account yesterday, and I'm still waiting for the funds to be credited after 17 hours. Because of this holdup, I am very worried about the platform's dependability.
I was requested to provide the sender's and recipient's IBAN numbers as well as the total amount of the transaction when I requested assistance. Despite my prompt submission of all requested information, the matter is still not resolved.
The fact that an AI system, not human representatives, handles customer support only added insult to injury. Thanks to this automated system, it's next to impossible to explain the intricacies of my problem and get a satisfactory answer.
I transferred a token, but it has not been refunded to my wallet. Attempting to resolve this issue with Gate.io’s customer service has been nearly impossible. The platform lacks live support, and I’ve only been able to interact with an unhelpful AI system that provides no real solutions. As a user,...
I sent a transfer from my Gate.io account to my b*** TR account, but it’s been over 4 hours and the money still hasn’t arrived. When it comes to depositing funds into Gate.io, everything is fast and smooth—takes just 5 minutes. But when it’s time to withdraw? Suddenly there are delays, no updates, a...
Four days ago, I transferred cryptocurrency to my Gate.io account, and although the coins were successfully withdrawn from my originating wallet, they still haven’t shown up on Gate.io. I’ve sent multiple emails to customer support, and all I get is a generic “the transaction is in progress” respons...
I submitted two withdrawal requests on Gate.io, but my funds have yet to reach my account. The first request has been pending for three days, and the second one for two days. Gate.io claims that withdrawals are processed within 1-8 hours, yet this clearly isn’t the case. This delay is unacceptable a...
The cryptocurrency transfer that I started from Gate.io to Binance has my utmost concern and annoyance, and I am writing to convey my feelings about it. Even after four days of the transfer, the money is still missing from my Binance wallet. My anxiety and financial stability are taking a nosedive b...
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