1

My Gate.io Deposit Delayed Over 17 Hours, AI Support Complicates Resolution

Muhammed
Muhammed
Gate.io
July 12, 2024 7:07 AM73

I made a test deposit to my Gate.io account yesterday, and I'm still waiting for the funds to be credited after 17 hours. Because of this holdup, I am very worried about the platform's dependability.
I was requested to provide the sender's and recipient's IBAN numbers as well as the total amount of the transaction when I requested assistance. Despite my prompt submission of all requested information, the matter is still not resolved.
The fact that an AI system, not human representatives, handles customer support only added insult to injury. Thanks to this automated system, it's next to impossible to explain the intricacies of my problem and get a satisfactory answer.

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