Gate.io Premint Issue—$65 Purchase Resulted in Only $33 Worth of $Cati Mint

I participated in a premint on Gate.io and purchased $65 worth of $Cati tokens, but I only received $33 worth of mint. This is incredibly frustrating and unacceptable. I've been waiting for a resolution, but Gate.io is taking far too long—days and even months go by without any progress. This isn't the first time I've encountered such issues; it happens repeatedly, and it always ends with no resolution. Gate.io, I demand that my problem be resolved immediately. I expect a prompt investigation into this discrepancy and a full correction of my purchase. This ongoing lack of support and resolution is unacceptable, and I need this matter addressed without further delay.