In December 2024, my Free Fire mobile account (ID: 2016982863) was hacked and taken over. My account was originally linked to Facebook, and at the time, I had an active weekly diamond package. Right after the hack, I was logged out of both the game app and my Facebook account, and the Free Fire app on my phone was reset. Since then, I have had no way to log back in, while I can clearly see that my account is still being actively used by someone else.
I have not been able to contact customer support yet, mainly because I don’t know the proper channel to reach them. Still, it is unacceptable that I lost access to a paid account that had an active diamond subscription. My account was built over time, and the weekly package I purchased is now being used by someone else.
I request that the Free Fire support team restore full access to my account (ID: 2016982863) under my ownership, along with any paid benefits such as the weekly diamond package. I expect immediate action so I can continue using the account I invested both money and time into.
On September 21, my Garena Free Fire account was hacked and stolen. That day, I noticed that a recovery code had been sent to my email address through the game. Afterward, the hackers added their own email to my account, and this morning at 07:22, I completely lost access to my account. My account ...
I am a Free Fire player using an Android device, and my account is linked to Facebook. My Free Fire ID is 1823450281. In 2022, my account was hacked, and since then, I have not been able to access it. I contacted Garena Free Fire support regarding this hacked account, but I have not received any res...
My Free Fire game account, which was linked to my Facebook account, was stolen in May 2024. At that time, I tried to contact Free Fire officials through Instagram and Facebook in order to recover my account, but I was unable to reach anyone or get proper support. After a long struggle, I finally man...
On May 5th, my Free Fire account (UID: 1136347041) was hacked. I tried everything to contact Garena Free Fire support, but I received no replies for weeks. After a long struggle, I finally managed to recover my account. However, I discovered that it had been permanently banned—despite the fact that ...
My Garena Free Fire account with UID 2826202814, which I used to log in through my Facebook account, is no longer accessible. I last successfully logged in around November, and after that, when I tried to enter the game again, a completely new account started opening instead of my old one. On my los...
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