5
Resolved
Garena Help Center - Appeal for Banned Free Fire UID
September 28, 2025 9:33 AM295
My Free Fire account (UID: 2566281548, in-game name: Ktk nobita) was taken from me, and after retrieving it through Facebook, I discovered it had been banned because of actions carried out by an illegal user. I have been playing fairly since 2020, never used cheats, and have consistently invested in my account with regular purchases. I truly believe the ban was caused by the hacker’s actions and not by me. I am willing to provide records if needed, and I kindly request the Garena Help Center to investigate my case carefully and lift the ban. This account is very valuable to me, and the thought of losing it due to theft is deeply upsetting.
Subject: Request to Reconsider Permanent Ban – 7-Day Temporary Suspension Dear Garena Support Team, I sincerely request you to please reconsider the permanent ban on my Free Fire account. I understand that your team has reviewed my account, and I respect your decision. However, I kindly request you to give me one more chance. If possible, please consider changing my permanent ban to a temporary suspension of 6 or 7 days. I truly love Free Fire, and I really want another opportunity to play the game. I promise to respect all Garena rules and policies in the future. Please understand my request and consider giving my account another chance. Thank you for your time and consideration. Best regards, A Free Fire Player You can copy this English message and submit it as a new appeal if Garena allows another ticket.