Unfair Free Fire Ban After Hacker Used Cheats on My Account

My Free Fire account (UID: 2869809812, in-game name: Ktk nobita) was taken from me, and after retrieving it through Facebook, I discovered it had been banned because of actions carried out by an illegal user. I have been playing fairly since 2025, never used cheats, and have consistently invested in my account with regular purchases. I truly believe the ban was caused by the hacker’s actions and not by me. I am willing to provide records if needed, and I kindly request the Garena Help Center to investigate my case carefully and lift the ban. This account is very valuable to me, and the thought of losing it due to theft is deeply upsetting.