My Free Fire account has been restricted because a negative diamond balance appeared for no reason. My account currently shows –2112 diamonds, and because of this, I cannot access the game normally.
I have never made any diamond top-ups, diamond refunds, or chargeback requests on my account. For this reason, I believe this negative diamond balance is entirely due to a system error.
I request that my account be reviewed in detail, that the incorrect –2112 diamond balance be removed, and that the restriction placed on my account be lifted.
My Garena Free Fire account has been restricted because a diamond refund request was made, but I didn’t initiate this. An old friend who had previously purchased diamonds on my account has now reversed the transaction, and Free Fire is demanding 12,773 diamonds from me. I want to reject this refund...
Dear Free Fire Team, I am facing a major issue with purchasing diamonds in Free Fire. I used to buy diamonds without any problems, but now every single card I try is being declined. I have attempted more than five different cards, yet all of them have been rejected. Previously, I used a specific c...
It came to my attention that my Garena Free Fire account experienced a significant decrease in diamonds. The count dropped from 18,423 to a mere 901 without any apparent reason. I haven't used any of my diamonds because I'm the only one who uses my account. I would like to request a refund for the d...
On the evening of November 18, 2025, my Free Fire account was unfairly given a diamond ban even though I did not violate any rules. For the past three days, I have been unable to use my diamonds or continue enjoying the game. My player ID is 3049880027. My account has absolutely no history of cheat...
Please return my Free Fire ID. There is a negative diamond issue, and all players are disappointed because of it. Everyone is stressed due to this problem. I didn’t mean to break any rules — the purchase was a mistake, and I wasn’t aware of the refund policy or agreement details. Please understand t...
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