My Garena Free Fire account has been restricted because a diamond refund request was made, but I didn’t initiate this. An old friend who had previously purchased diamonds on my account has now reversed the transaction, and Free Fire is demanding 12,773 diamonds from me.
I want to reject this refund claim and regain access to my account. This situation is unfair, as I didn’t make the request. My Game ID is 3265426014. Please resolve this issue and restore my account.
My account dropped to -10,700 diamonds and got restricted, but I did not make such a request. I would like the restriction on my account to be lifted. Could you please help me? I'm writing this for the second time, but there is still no action. Could you please take my complaint into consideration?
My friend accidentally purchased 2,180 diamonds from Garena Free Fire using my bank card, and I wasn’t aware of it until I received a debit alert. I didn’t authorize this payment, and the money was intended for something else. Therefore, I kindly request a refund if possible. Please consider my situ...
My Free Fire account has been restricted because a negative diamond balance appeared for no reason. My account currently shows –2112 diamonds, and because of this, I cannot access the game normally. I have never made any diamond top-ups, diamond refunds, or chargeback requests on my account. For th...
Dear Garena Free Fire Support Team, On February 13, 2025, I purchased 2,180 diamonds through the in-game system. However, the diamonds were never credited to my account, and despite submitting a refund request, there has been no resolution. My money was deducted, yet I did not receive the diamonds,...
It came to my attention that my Garena Free Fire account experienced a significant decrease in diamonds. The count dropped from 18,423 to a mere 901 without any apparent reason. I haven't used any of my diamonds because I'm the only one who uses my account. I would like to request a refund for the d...
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