False Advertising by GeForce Now and a Lack of Support by Gameplus

Two days ago, I purchased a 3-month subscription of GeForce Now, expecting a platform where I could smoothly play games at the highest settings. However, it seems like I was mistaken. While playing Cyberpunk 2077, even on medium settings, my FPS drops as low as 45 in the crowded city areas. My internet speed is 250 Mbps, and I have set the bitrate to the highest possible. Despite the machine description and their advertisements claiming that I can play with RTX enabled, I have yet to experience any frame rates above 10 FPS when I enable RTX. The overall performance is extremely poor, and I can't find anyone to contact or a live support representative who can help resolve my issue. As a last resort, I'm reaching out here, hoping to have my grievances addressed and my problem resolved.
Hello Mr. Deniz, We are carefully reviewing your application regarding your request. We will complete our checks and get back to you as soon as possible. For requests and inquiries, you can receive support. GAME+ Support Team






