1

False Advertising by GeForce Now and a Lack of Support by Gameplus

Deniz
June 24, 2023 1:49 PM116

Two days ago, I purchased a 3-month subscription of GeForce Now, expecting a platform where I could smoothly play games at the highest settings. However, it seems like I was mistaken. While playing Cyberpunk 2077, even on medium settings, my FPS drops as low as 45 in the crowded city areas. My internet speed is 250 Mbps, and I have set the bitrate to the highest possible. Despite the machine description and their advertisements claiming that I can play with RTX enabled, I have yet to experience any frame rates above 10 FPS when I enable RTX. The overall performance is extremely poor, and I can't find anyone to contact or a live support representative who can help resolve my issue. As a last resort, I'm reaching out here, hoping to have my grievances addressed and my problem resolved.

June 26, 2023 1:18 PM (1 day after complaint)

Hello Mr. Deniz, We are carefully reviewing your application regarding your request. We will complete our checks and get back to you as soon as possible. For requests and inquiries, you can receive support. GAME+ Support Team

Comments

Similar Complaints

Geforce Now Cyberpunk Access Problem - It's Been A Year..

Ozan
April 16, 2024 7:10 PM48

I am unable to access Cyberpunk 2077 on GeForce Now through Gameplus at all! For months, there has been no one to contac...

Geforce Now Cyberpunk Access Problem - It's Been A Year..

Unable to Launch Games on Nvidia GeForce Now

Ali
January 31, 2024 10:06 PM46

I am unable to launch any games on Nvidia GeForce Now. For example, when I try to open Squad, the game fails to load, an...