My son's Fortnite account, protected by two-factor authentication, was hacked for the second time in just 5 months. We opened a support case (Arsnyqtpq7map3n84f3w) yesterday and provided screenshots showing a suspicious '.ru' email. Everything he’s bought and used since 2021 has been wiped from his account.
This security breach is devastating, especially since I’m telling my 11-year-old son, who has been crying since yesterday, to "wait, it will be fixed." Epic Games, this needs to be resolved quickly, and stronger security measures must be implemented. Does the hacker have to break into his email, too, for two-factor authentication to be effective? This is identical to the issue in April. Please resolve this immediately!
My son's Fortnite account, protected with two-factor authentication, has been hacked for the second time in just five months. We opened a support case (ARSNYQTPQ7MAP3N84F3W) yesterday and provided screenshots showing a '.ru' email associated with the hack. Everything he’s bought since 2021 is gone f...
About 1-2 weeks ago, two of my Riot Games accounts were hacked. Despite this, I never received an email notification about a change in email or two-factor authentication approval. I immediately submitted a support ticket, providing extensive details: confirmation emails for purchases, all usernames...
I’ve been trying to remove parental controls on my child’s Fortnite account, but I never receive the confirmation email from Epic Games that's required to complete the process. I've checked the inbox, spam, and all folders — but there is simply no email coming through. This has been extremely frust...
My new Free Fire ID got hacked, and I want to recover it. It was hacked a while ago, and the hacker changed everything. Please help me—it's very important, and I need it urgently. My son is crying for it, and if I don’t get it back, he will be heartbroken. I am sincerely asking for your help to reco...
I urgently need help regarding unauthorized purchases made in Brawl Stars by my 5-year-old son. On 31.03.2025 and 06.04.2025, several charges were made without my knowledge or consent. I never approved these transactions, and I'm extremely upset that there's no clear way to contact support directly ...
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