Refund Of Cancellation By FlixBus

I had a valid FlixBus booking with the number 3402507763 for a trip on 18.10.2026, departure at 20:30 and arrival at 08:25, with license plate KA51AN3*** and line code IN4118A. The trip was cancelled by FlixBus and I then accepted this cancellation. In the notification I received, it was stated that I would receive a refund for this cancelled trip. However, I have not received any refund yet and I cannot see any clear information about the status of my refund. I request that you urgently check the refund status for booking 3402507763, clearly inform me where my refund is in the process, and ensure that the full amount I paid is refunded to my original payment method as soon as possible.