I played the Crash game on Fixbet through your Telegram channel a few days ago. About 2–3 days ago, using my account under the username A*, I placed a total bet of ₺1,000 on two buttons and cashed out at 17x. However, the winnings never appeared in my account — the amount I should have earned was never credited.
Similar errors have occurred before, where the game showed an error message (“error”) during play.
I contacted Fixbet customer support about this issue, but they didn’t provide any help. I expect assistance from the company regarding this matter. Since my game history includes many transactions, I don’t have a separate receipt or record of this specific game.
I’m requesting that this issue be urgently investigated and that my missing winnings be added to my account as soon as possible.
I recently won ₺500 and ₺1,000 on Fixbet, but I never saw those winnings in my account. What’s even more puzzling is that these wins don’t show up in my game history at all. Just a little bit shows up, and even that looks like it's either missing or not quite right. It’s frustrating that none of the...
Approximately 4-5 days ago, I won ₺30,000 on the 1xBet platform and submitted a withdrawal request. The platform confirmed that the withdrawal was successful, but the funds have not been credited to my account. My game account also did not reflect the returned balance. I sent an email inquiring abou...
I deposited ₺50,000 into my 1xBet account, but the funds never appeared in my balance. Right after the transaction, a ticket was created automatically, and I was told to “wait while your money is being transferred.” However, it’s been a while now, and I still haven’t received anything. This is absol...
On July 18, 2025, I transferred ₺15,000 from my personal bank account to the bank account listed on 1xBet’s site in order to fund my game account. However, the money never appeared in my 1xBet balance. I have contacted their support team via phone, email, and chat operators, but every single respons...
I have been using the Fixbet betting site for a while and have previously deposited money by bank transfer without any problems. However, on 07.12.202...