On August 20, 2025, a $7 charge was added to my Turkcell bill, even though I never downloaded the FitMe app and do not have any active subscription. I have no idea how such a charge was made without my authorization, and I find this situation extremely concerning. I also did not receive any confirmation or notification message about a subscription or payment.
I request a full refund of the $7 and an immediate investigation into how this unauthorized charge occurred. I also ask that necessary precautions be taken to ensure that other customers don’t experience similar issues.
A $7 subscription to an app called FitMe was started without my knowledge or consent through my Turkcell mobile line. When I reviewed my bill today, I noticed this unauthorized charge and immediately contacted Turkcell customer service. However, I was told that nothing could be done about the existi...
On August 22, 2025, I discovered that a $7 charge had been deducted from my Turkcell postpaid line for a FitMe monthly subscription that was started without my knowledge or consent. When I contacted Turkcell customer service, they informed me that the subscription had been canceled, but they also st...
On September 9, 2025, a ₺229 ($7) charge was added to my Turkcell phone bill through a service called FitMe, without my knowledge or consent. Even though the “charge to my bill” feature was disabled, the payment was still processed — and I never approved or confirmed any such transaction. I contact...
I recently discovered that my Turkcell bill included an unauthorized subscription to a service called FitMe, resulting in an extra ₺229 charge. This subscription was apparently made through the Paycell app, but I have no idea how or when I supposedly subscribed. I have never knowingly signed up for ...
On August 1, 2025, a $7 charge was withdrawn from my mobile line, and a FitMe app subscription was started without my knowledge or consent. I learned about this only after receiving an SMS notification. I never initiated or approved any subscription. So far, I have not contacted customer service. I...
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