Some of the pieces of clothing in my Fashion Nova order came defective. What is the return policy for defective items?

According to their latest announcements, Fashion Nova's return policy for defective items is as follows:
Contact Fashion Nova's customer service if you received damaged, defective, or incorrect items. They will help you return and get a full refund to your original payment method.
Return Window: Defective items should be reported within 14 days of delivery. Start the return process within this timeframe to get a refund or store credit.
Item Condition: Items must meet these criteria to be returned:
• Must be new.
• They must be in their original packaging.
• Original tags must be attached.

Contact Fashion Nova's customer service to return defective items and receive a refund or store credit. We advise you to review the website before taking any action.