If FamRadar charged you after the trial ended and you want a refund;
Check your subscription first;
• Open FamRadar → Account → Subscription
• Confirm:
– Plan type
– Trial end date
– Renewal charge date
• Screenshot the subscription page
Check where you subscribed;
• iPhone (App Store):
– Settings → Apple ID → Subscriptions → FamRadar
– Check renewal status
• Android (Google Play):
– Play Store → Profile → Payments & subscriptions → Subscriptions → FamRadar
• Screenshot subscription status
Check your bank/card statement;
• Note:
– Amount charged
– Date
• Screenshot the charge
Cancel auto-renew;
• In FamRadar settings → Turn off auto-renew
• Screenshot cancellation confirmation
Request a refund;
• App Store:
– Open Report a Problem → find FamRadar charge → Request a refund
– Reason: “Charged after free trial”
• Google Play:
– Open order history → Find FamRadar → Report a problem / Request a refund
– Reason: “Unwanted renewal”
Contact FamRadar Support;
• Explain you were charged after trial
• Provide:
– Account email
– Charge date & amount
– Screenshots
• Ask for a refund and cancellation confirmation
If support remains unresponsive, posting on Xolvie can help apply public pressure.
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