I am facing an unresolved issue with my KYC process on FamPay. My KYC document was rejected around 28 November with the reason shown as “document not match.” After this rejection, my KYC has not been completed, and I have been unable to move forward. When I contacted FamPay customer support, they informed me that there are four KYC attempts, and all of my attempts have been exhausted because of a document mismatch. However, they did not provide me with any clear solution or alternative to complete my KYC and only told me to wait for a few days, without any concrete resolution. I request that FamPay allow me to re-upload my documents or reset my KYC attempts so that I can successfully complete the verification. I expect a clear and workable solution to this issue as soon as possible.
I am using a FamPay wallet account with the ID meenaji9***@fam. On 21/01/2026, my FamPay wallet suddenly started showing as temporarily blocked, and since then I have not been able to use it normally. Whenever I try to use my wallet, it remains blocked and I am unable to complete my transactions. I ...
I am facing a problem with logging into the Fampay app. When I try to log in, it shows the message “device blocked, try after 48 hours” and does not allow me to access my account. This issue started just a short while ago. At that time, my phone did not have an active recharge, and I tried to log in...
I am a FamPay user from Vadodara, Gujarat, and my FamPay user ID appears to have been paused without any clear reason. Today I noticed that I am no longer able to access my account properly. The app has loading and login issues, and because of this I cannot withdraw my money or even see my account b...
My FamPay minor app-only wallet account was blocked about 5–6 months ago without any clear or valid reason, and it has still not been restored. I currently have a balance of approximately ₹83 in the wallet, and I also need to actively use my FamPay minor account, but I have been completely unable to...
I use Gmail on my Android phone and I am facing a serious problem with missing emails. Some important emails have disappeared from my inbox, and among them is a crucial email from FamPay that I need in order to access my FamPay account. Because of this, I am currently unable to access my FamPay acco...
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