I am writing regarding an issue with my Fampay app account, which was blocked on 25/05/2026 after my KYC verification failed. Since that date, I have not been able to use my account. The KYC process shows as failed, and the app is not allowing me to complete or attempt a fresh KYC verification. I contacted Fampay customer support about this problem, but I did not receive any clear reply or solution from them, and my account remains blocked. There is currently no money stuck in the account, but I am unable to use the service at all. I request that my account be reviewed and that I be allowed to attempt a new KYC verification so that my account can be unblocked and I can use Fampay services again.
I am writing regarding my Fampay account, which was permanently blocked on 19 April 2026. Since that date, I have not been able to use my account or access its services, and the app shows that my account is permanently blocked. I received an SMS from Fampay informing me about the permanent block, bu...
I am facing an unresolved issue with my KYC process on FamPay. My KYC document was rejected around 28 November with the reason shown as “document not match.” After this rejection, my KYC has not been completed, and I have been unable to move forward. When I contacted FamPay customer support, they in...
I am using a FamPay wallet account with the ID meenaji9***@fam. On 21/01/2026, my FamPay wallet suddenly started showing as temporarily blocked, and since then I have not been able to use it normally. Whenever I try to use my wallet, it remains blocked and I am unable to complete my transactions. I ...
I am a registered FamPay user, associated with the mobile number 7817960*** and the email ID adnana***[email protected]. I am writing to inform you that my Aadhaar verification has failed on the app while I was trying to complete my account activation/KYC process. During the KYC process, the Aadhaar v...
My FamPay account has been temporarily suspended, and because of this, I am unable to send money or make online payments. This issue started on April 20, 2026, and since then I have not been able to use my wallet properly. I contacted FamPay customer support regarding this problem. They responded b...
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