On 14 January 2026 at 07:32:22 PM IST, I made a merchant payment through Fampay to purchase a face wash from the online store Nariyal Cosmetics. The amount was deducted from my account, but the order was not placed, and I did not receive any confirmation from the website. Since that moment, the money has remained debited and has not been refunded to me, and I also did not receive the product I attempted to buy. I contacted both Fampay customer support and Nariyal Cosmetics via email and messages. Fampay support was not able to help me much, and Nariyal Cosmetics has not replied to my messages or emails at all. It has now been 8 days since the transaction, and I am still without both my money and my order. I request that the deducted amount be refunded to me immediately, along with additional compensation for the delay and inconvenience I have faced despite having paid in good faith and receiving neither the product nor my money back.
I am a Fampay user, and I recently experienced an issue where ₹140 was debited from my account through an autopay transaction to the Google Play Store...
On 05/12/2025, I made deposits via the FamPay app to add balance to my Bdg Win account. In total, 1,000 rupees were deducted from my FamPay account, but this amount has not been received or reflected in my Bdg Win account. Since the funds are missing and have not reached my Bdg Win balance, I kindly...
On January 8, 2026, I deposited ₹1,000 via Fampay UPI to my Tashan Win game account with UID 2673607. The payment was successfully debited from my Fampay account, but the amount has still not been credited to my Tashan Win balance. The transaction details on my side show Transaction ID: FMPIB4271148...
I am using a FamPay wallet account with the ID meenaji9***@fam. On 21/01/2026, my FamPay wallet suddenly started showing as temporarily blocked, and since then I have not been able to use it normally. Whenever I try to use my wallet, it remains blocked and I am unable to complete my transactions. I ...
I am writing regarding a mistaken UPI transfer I made using Fampay on 19 January at around 8:10 PM. By error, I transferred ₹500 to a wrong UPI ID and the money went to another person instead of the intended recipient. After noticing the mistake, I contacted Fampay customer support and received a re...
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