Garena Free Fire Account Blocked Despite No Violations

The account that I used to log into Garena Free Fire, which I did so using Facebook, has been blocked for no apparent reason. There is important stuff in my account, which has been around for five years. The fact that I am unable to get in touch with customer care and that I am unable to find a solution is incredibly frustrating. A solution to this problem should be found as quickly as feasible. I would want to express my gratitude for your support in advance.