I purchased my Amsterdam–Rome flight ticket dated November 10, 2025 through Expedia’s website under reservation number 73288164209630. At the time of purchase, I chose a higher-tier package that clearly stated a €70 per person change fee. After realizing that I had mistakenly selected an evening flight, I contacted Expedia’s online customer service within 24 hours to request a change.
However, I was told that I would need to pay an extremely high fee of €408 to change my ticket. Even though Expedia’s own website clearly states a €70 change fee, I believe it is unfair to demand a fee far exceeding that amount. Customer service did not offer any solution or alternative. I have all payment receipts and transaction records available.
As a result of this situation, I was unfairly affected and my vacation plans were seriously disrupted. My expectation from Expedia is that my ticket change be processed at the €70 per person fee stated on the website. I request that the excessive fee demand be corrected and that my grievance be resolved.
On February 27, 2025, at around 10:30 PM, I was searching for a flight from IST to IAD on Expedia. While checking ticket options, the site suggested a...
I made a reservation through Hotels.com for travel dates July 20, 2024, to July 25, 2024, under travel plan number 72056939037189. Initially, I intended to book for two people, but the reservation was automatically reduced to one guest after payment. I only realized this mistake after making the pay...
I made a reservation through Hotels.com for travel dates July 20, 2024, to July 25, 2024, under travel plan number 72056939037189. Initially, I intended to book for two people, but the reservation was automatically reduced to one guest after payment. I only realized this mistake after making the pay...
On October 10, 2025, I made a reservation through Expedia for SC. Palace Hotel in Vilnius, Lithuania, selecting the “pay at the hotel” option. It was clearly stated during booking that no payment would be charged in advance. However, despite that, ₺1,561 was deducted from my account by Expedia. My ...
I usually rely on Expedia when it comes to booking hotels. I updated my travel dates to the 26th-28th instead of the 17th-19th. Even though I didn't make any changes, my account has been deducted 1560 TL instead of the expected 1443 TL. I have pictures that clearly show this distinction. I feel deep...
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