I opened a seller shop on Etsy three years ago but didn’t make any sales, so I removed my listings and placed the shop in vacation mode. I haven’t touched the account since then. Out of nowhere, I started receiving emails demanding payment for something I don’t even recognize. I can’t log in to see what the issue is because I’m not receiving the security code needed to access my account.
I contacted Etsy support and provided every bit of information they asked for, but they keep telling me they won’t be able to help. It makes no sense—how am I supposed to resolve a billing issue if I can’t even log into my own account?
I never agreed to any ongoing charges and certainly shouldn’t owe anything after leaving the platform inactive for years. Etsy needs to take responsibility for helping users regain access to their accounts, especially when billing is involved. I’m asking for urgent assistance to either regain access or confirm that I don’t owe anything.
Hello, I’ve been selling on Etsy, but my shop was shut down six months ago. I was informed that my funds would be held due to “security reasons” and would be released after the 180-day period. Well, that waiting period has now passed, and I still haven’t received my money. To make matters worse, I ...
My Etsy seller account was suddenly suspended owing to an unpaid charge. Unfortunately, I was ignorant of the outstanding balance, which led to the suspension. After making the payment, I was notified that my account will be reinstated. Despite promptly paying the amount, my account remains suspende...
I opened my Etsy store a month ago, but despite submitting all my information correctly, I’ve been stuck in "vacation mode" with a message saying they couldn’t verify my identity. My store hasn’t even launched yet, and it’s been an entire month with no response from Etsy. I had high hopes for this p...
I’ve been completely locked out of my Etsy shop because the 6-digit login code never reaches my phone. I’ve tried multiple times, waited patiently, refreshed, and even restarted my device—but no code ever shows up. Without this code, I can’t access my shop at all. To make things worse, I’m now worr...
My Etsy account has been through a series of bad incidents, leaving me locked out, unable to pay an outstanding obligation, and disappointed by Etsy support's lack of responsiveness. First, my account was mysteriously suspended with no previous notification or reason. I was able to have it reinstat...
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