Etsy Identity Verification Error—Unable to Complete Store Setup

Gülnaz
Etsy
157

I opened a store on Etsy, but I keep encountering an error with the identity verification process. I uploaded my ID and entered my tax information correctly, yet the system won’t accept it. When I try to re-upload my ID, the “Save Documents” button remains inactive, preventing me from completing the verification.

I emailed Etsy for support, but I still haven’t received a response. This issue is blocking me from launching my store, and Etsy’s lack of support is frustrating.

Etsy, fix this verification error and provide proper assistance to new sellers! If anyone else has experienced this issue and found a solution, please share. New sellers, beware—this platform may leave you stuck without help!

1 Support

Comments

Similar Complaints

I Can’t Verify My Identity on Etsy Despite Submitting Correct Documents

Emre
Etsy
161

I attempted to open a seller account on Etsy to start selling, but I’ve been stuck in the identity verification stage fo...

I Can’t Upload ID Photo to Verify My Etsy Shop Due to a System Error

Deniz
Etsy
148

Hello, I’m trying to set up my shop on Etsy, but I’m completely stuck at the identity verification step. The platform is...

I Can’t Upload ID Photo to Verify My Etsy Shop Due to a System Error

Unable to Correct Taxpayer Info on Etsy, No Cancel Option Available

Numara
Etsy
25

Hello, I recently started selling on Etsy and have an artisan exemption certificate. Unfortunately, I made a mistake wh...